33: The role of a Chief Quality Officer

I’m addressing the topic of a Chief Quality Officer (CQO) role in healthcare organizations. We will be discussing common prerequisites and skills and interests that would make you well suited. In addition, there is training that you may consider to prepare for and assume the role of a CQO.

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“The Chief Quality Officer serves a key role in helping an organization achieve quality outcomes and has become recognized as an important role in healthcare organizations.”

Show Highlights:

  • How the many regulatory and external forces on healthcare make it imperative that a healthcare organization focus on the quality of outcomes.
  • The importance of employee safety, psychological safety, and patient safety.
  • The role of the CQO in helping organizations to achieve outcomes that meet the highest standard in healthcare.
  • How the CQO works with teams within the organization to identify areas that need improvement and then creates task forces in order to organize initiatives.
  • The ideal candidate and background for this role (including organization leadership and teambuilding).
  • What level of training you need in order to qualify when applying for the position of a CQO (including the MBA, Master of Business Administration, and the MPH, Master in Public Health).
  • The common prerequisites and skills and interests necessary for a physician interested in the role of a CQO.
  • Why the future outlook is bright for those focused on better healthcare value and quality.

About me:

I’m an experienced physician executive with over 30 years of clinical and administrative experience in various healthcare settings. I’m passionate about coaching and mentoring physicians interested in transitioning to full time or part time non-clinical roles either within the healthcare industry or external to healthcare. I have served as a COO for an emergency medicine management company, CMO for several hospitals, Vice-president of ambulatory quality for a large multispecialty medical group, Vice-president of system quality and safety for a multi-hospital system, along with numerous medical staff positions and other administrative roles. 

Connect with me:

Website: https://physiciansbeyondthebedside.com/

Facebook: https://www.facebook.com/NormMD.BTB

Twitter: https://twitter.com/beyondbedside

YouTube: https://www.youtube.com/channel/UCMVkvrQa3LULExRtPNvkkuw

LinkedIn: https://www.linkedin.com/in/nchapinmd/

Instagram: https://www.instagram.com/ubeyondthebedside/

Additional Resources:

07: How to determine if the MBA is right for you

13: The value of a MPH degree

Institute for Healthcare Improvement: CQO Professional Development Program

Lean Six Sigma for Healthcare

Physician Executive MBA Haslam College of Business University of Tennessee

50 Best Online MBA’s for Physicians

Best Online MBA Programs for Physicians

Top Executive MBA Programs for Physicians – Healthcare Management

Hospital Impact—The Skills that make or break a chief quality officer

The Leapfrog Group

A Guide to Effective Decision Making

Free 30 Minute Coaching Introductory Session

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